Hughes Honda
Customer Reviews
Very helpful! I came in for an oil change and the technician found that my tire had a 3 inch spot gouged out. I was really taken care of and was even brought out to see the tire before it was replaced.
My experience was in fact, exceptional. Our appointment time was at 1100 AM. I was out by 1120. I know this is probably not the "norm", but nonetheless, it was greatly appreciated. Crystal, our service advisor, was also extremely polite, which added to our already awesome service experience. She was also knowledgeable which made me more comfortable knowing that she knew what she was doing with my car. I wasn't sure what to think initially, as I arrived to the dealership, but afterwards, I left the dealership pleased.
I went to Hughes Honda in Warner Robins to browse, shop, not buy a car. My daughter went along with me. She and her husband had purchased a vehicle there and she told me about their Lifetime Powertrain Warranty on new cars. This warranty, alone is enough incentive to visit Hughes Honda. Joseph Scarborough was the salesperson that (even though I was not interested in purchasing a vehicle that day) showed me different cars pointing out their features and walked me through each, brought several cars out for me to look at, including driving a few. He was patient and tried to guide me and convince me that it was a good time to buy (end of the month) without putting a lot of pressure on me. I spent several hours there and purchased a Honda Accord EX 2015. Joseph worked to give me the best deal possible and he and other staff at Honda stayed after hours to make this sell possible. I received emails from Joseph Scarborough "thanking me for my purchase". I also received emails from Gene Wellborn, Service Dept. Mgr., thanking me as well. They had installed mud flaps and molding on the car. The car looks awesome! Gene also informed me how I can easily make follow up appts. for service.The staff were friendly (not pushy) including TJ Medina, the Finance Mgr. Thanks Joseph for sticking with me.
I've worked with Britni in the Service center quite a few times during this past year when I was getting my vehicle updated and fixed and she has always be super nice and super helpful.