Customer Reviews

Traded in my car here. Very happy with my purchase and with the service.

The visit was ok. The Salesman was nice and courteous.

Casey, the technician was doing her job. And she is always kind. The stars are for her. But I am so disappointed in the service yall offer at this dealership. This is my first time ever owning a Honda product. I have owned GM for the last 40+ years. My 2018 Honda CR-V, which I have only had come April will be 2 years...it is a nice car I've enjoyed driving it. And I only have 35,000 miles on it. But from the time I had 25,000 miles I have been harassed about services "I have to do to keep my warranty or I will lose it". These charges start adding up from $350 to $700 Everytime I come in for "routine service"! My car cost over $35,000 why in the world do hard working car owners have to be hit with all these expensive charges not even a year or so into to owning a NEW car???? And two to three times a year..however often you come for routine service. I am so disappointed!! My last visit I was told before tires could be rotated I needed a front end alignment. What??? I had less than 30,000 miles then I come back yesterday was told I needed another alignment (which was covered under that warranty)and tires would not be rotated til I bought tires!!! Whatttt??? $700 to $1000 for tires that only have 35,000 miles on them. I am a safe driver always have been. Never never never before have I had to buy tires at 35,000 miles....with my GM vehicles I have always always been able to get 50,000 to 55,000 miles out of them. And since the last alignment the car has made a roaring noise when on open highway. When I called about it I was told it was the type of tire on the car...which came on the car from the factory...Hanook!!! This makes no sense. I am very disappointed and not satisfied with this car now because from now on every visit will cost me hundreds of dollars at every visit. I will not own another Honda if this is the way the dealerships treat their NEW customers!! At the time of the sale I was given 3 yrs of free service (oil changes & tire rotations) but was told my next visit will not be free. Whattt?? So now what is that going to cost me each visit?? I am regretting changing from a GM to a Honda. I have driven my GM's 10 to 16 years at a time before buying new and only did routine service ....oil change, tire rotation, purchased tires and maybe an occasional battery and got 150,000 to 230,000 miles out of that vehicle. I feel like the alignment before the one yesterday was either not necessary or was done incorrectly otherwise my front end/tires would not be roaring...it never roared before and only started after the first alignment. I can not stress how much I am so aggravated and frustrated right now. I feel I am being dollared to death. Guess it's time to go back to GM. I wonder how many other Honda owners have had the same experience. Down and out in my CR-V. 😢😩